At Mercer, we’re creating a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally – regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are. You are welcome here. 

Mercer Canada is seeking candidates for the following position based in the Toronto or Montreal office.

Website Specialist

The Website Specialist will play a critical role on the Canada marketing team with a focus on providing content updates and web analytics for the business. The post holder will ensure web compliance and SEO standards are met in Canada. This role will also serve as a web advisor and expert to the Canada marketing team, and reports to Mercer’s Global Digital Marketing Leader, Canada. 

What can you expect?

  • You can expect to be working on projects that have a critical role to play in promoting all Mercer Canada solutions online.
  • The post holder will be expected to manage the day-to-day operations of the Mercer Canada website, which includes SEO management, web page updates and ensuring compliance standards are met on the website.
  • The website specialist will be joining a well-established team of dedicated marketing professionals that are available to support whenever needed.
  • In the first 30/60/90 days the website specialist will be expected to learn the current processes in fulfilling website requests, build relationships and start delivering against the KPIs that are set.

What is in it for you?

  • At Mercer, we’re as invested in creating brighter futures for our own people as we are for our clients. To help you reach your full potential, we offer a culture, benefits and resources that support your wellbeing and career development
  • The opportunity to work with some of the smartest and most energetic people in the industry, who will nurture, challenge and enable you
  • A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are
  • The opportunity to network, share views, and learn from others by getting involved with our Business Resource Groups (BRG): PRIDE, Women@Mercer, Racial & Ethnic Diversity and Rising Professionals Network
  • The chance to make a positive difference in your local community by using your paid time off to volunteer through events organized by Mercer Cares, our community outreach and volunteerism BRG
  • A huge variety of virtual learning and development resources to support your personal and professional growth
  • Competitive rewards supporting your financial wellbeing, including compensation, retirement savings, stock purchase plan, and more
  • Offerings geared at your overall wellness, including comprehensive medical, dental, vision, and fitness benefits, as well as life insurance and child and elder care programs
  • Generous paid time off and a flexible work schedule that accommodates your home life and commitments outside of work

We will count on you to:

  • Provide web content management for company websites to ensure content is accurate, up-to-date, and meets branding standards
  • Establish complex improvement initiatives (ranking, bounce rate, time on site, etc.) and proposes them to colleagues during digital performance discussions
  • Use SEO tools (Site Improve, Conductor, Ahrefs, Google Search Console and Webmaster tool) to evaluate web pages, audit our site, and perform competitive analysis to uncover actionable insights for our channel
  • Establish complex improvement initiatives (ranking, bounce rate, time on site, etc.) and proposes them to colleagues during digital performance discussions
  • Compile and present web performance reports from various reporting platforms such as: Adobe Analytics, Google Analytics
  • Implement the user experience design effort for a variety of web applications
  • Implement basic or routine design and content writing tasks assigned by colleagues to improve and expand the company's digital marketing efforts
  • Ideate and brainstorm with various teams to help create the best possible experience for users
  • Contribute in digital performance discussions to provide ideas for improvement (ranking, bounce rate, time on site, etc.) for specific pages or sections of the site
  • Communicate with senior colleagues and managers after finishing work assignments to have deliverables reviewed and proofed.
  • Ensure both English and French sites are maintained in a manner that meet regulatory compliance standards
  • Work with business and vendors on ensuring translations are done in a timely fashion

What you need to have: 

  • Bachelor's Degree or Diploma in Web Development with requisite experience
  • 3+ years of website content management experience
  • Experience with Content Management Systems (CMS), specifically Adobe Experience Manager
  • On-page, Off-page and Technical Search Engine Optimization (SEO) knowledge
  • Understanding of basic statistics for ROI analysis
  • Collaborative – willingness to work in team environment with colleagues around the world
  • Independent – ability to generate high quality work on own and set own priorities and timelines
  • Ability to manage multiple projects at a time working under tight deadlines. 
  • Strong attention to detail and time management skills.
  • Excellent English speaking and writing skills 

What makes you stand out?

  • Understanding of Adobe Analytics, Google Search Console and Google Analytics
  • Marketing automation software experience

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 83,000 colleagues and annual revenue approaching $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

In accordance with applicable legislation, Mercer will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.

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