At Postmates X, we’re reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It’s designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move two-pound burritos with two-ton cars?
A Day In The Life
As a Senior Product Manager, you will create a roadmap of robot capabilities. You will shepherd projects from conception to launch and optimize post-launch to improve delivery efficiency.
You might spend your morning observing an Alpha feature being tested on the streets of LA, discuss delivery pain points with the Ops team, and then run queries to validate your theories. Then spend your afternoon brainstorming with the Design team and the Hardware team on opportunistic updates to the robot. Jump in to scope a feature identifying hazards on the sidewalks leveraging computer vision. End your day by modeling the Alpha features' expected impact to delivery efficiency and iterate on obstacle avoidance requirements with the Navigation team. There will be no 'routine' days, but you can count on each day being cross-functional and fast-paced.
Own the product vision for features that push forward the delivery efficiency and reliability of the robot including prioritization and scope
Work with different teams (Cognition, Navigation, Mapping, Ops, Design among others) to evolve what the robot can do, from improvements to obstacle avoidance and routing to autonomous expressions based on situational awareness
Develop requirements and user stories that distill real world events, stakeholder feedback, technical trade-offs, and data analysis into actionable features
Proactively identify product gaps and business opportunities
You’ll Thrive In This Role
- You know what good looks like
- Excellent communicator with the ability to quickly craft requirements that concisely articulate the problem and approach
- 5+ years shipping features, products, and/or product lines as a Product Manager/Product Owner
- Experience partnering with diverse Engineering discipline whether AI, robotics, streaming platforms, and/or others
- Technically fluent, comfortable discussing technical approach and tradeoffs
- Proficient at writing queries and excited about diving into the data
- Experience with Hardware and Software products
- Previous experience supporting live services or product lines with multiple iterations
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.