eCommerce Operations Manager

Hillberg & BerkRemote Opportunity18 days ago

We are currently looking for our newest addition to our digital team at Hillberg & Berk! Do you have a passion for eCommerce and are eager to work in a fast-paced, entrepreneurial environment? If so, the eCommerce Operations Manager may be the role for you!


Are you the right fit?

We're looking for someone to uphold the Hillberg & Berk culture, living our values, reinforcing our brand, and contributing to an environment that promotes an exceptional internal and external client experience. An individual that is confident in their ability to initialize, operationalize, execute, and manage the product strategy for the eCommerce ecosystem.

We are looking for someone who embraces their authenticity and believes in the empowerment of others and themselves – you work hard towards your goals and continually set new ones for yourself.


What can you expect in this role?

Reporting to the Senior Director, Digital, the eCommerce Operations Manager is responsible for analyzing and optimizing the eCommerce client journey – ensuring Hillberg & Berk product, campaign, and promotional launches have an appropriate level of process and communication.

In this role you will manage the launch process and calendar across eCommerce activities, from acquisition to conversion to retention; ensuring that every campaign launch is efficiently delivered on schedule. All while acting as an eCommerce knowledge centre for business units and provide recommendations & solutions to solve eCommerce related client opportunities.


What do you need to apply?

You have 3-5 years of experience in eCommerce operations role along with an undergraduate degree in a related field. Requires hands-on experience with an eCommerce platform, preferably Shopify, and Google Analytics. You have excellent problem-solving skills and attention to detail and want to shine in a fast-paced, creative, and development-focused environment.

At Hillberg & Berk, we offer incentives like competitive salary and benefits, as well as discounts on jewelry. You will be empowered to own your career and be a part of a growing, dynamic, and evolving company.


If this position sounds like it is a fit for you, apply online by July 22, 2021 We would love to hear how you sparkle!

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