Audio Visual Designer

Burnaby, BC

About us:  


At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 450 team members, and are one of the largest technology solutions providers, recognized our ability to deliver and innovate to meet the changing needs of our client.  


Position Summary: 


We are looking for an Audio-Visual Designer (AV Designer) to join our team. This position is preferably based in Burnaby, BC, but will consider a remote position for the right candidate.  The AV Designer will report to the AV Services and Operations Manager and will work closely with other designers and the operations team.    


Working with the Audio-Visual team you will be responsible for the Design and Documentation of a variety of audio visual, including video conferencing, Classroom Technologies and all related components. Projects can consist of single to small meeting rooms to large integrated rooms, including unified communications. As Audio Visual Designer, you will combine your technical aptitude for developing end user focused audio-visual and collaboration technology experiences with the end user and sales team. 



  • Design AV systems that meet all customer needs using latest technologies  
  • Work with the Sales Team to develop accurate SOW’s  
  • Create line drawings and elevations when required  
  • Assist in the Sales cycle as a Subject Matter Expert when required 
  • Provide an accurate list of all required consumables and miscellaneous supplies for designs   
  • Able to support the service team from time to time with complex troubleshooting  


Qualifications and Requirements  


  • In depth Knowledge of AV manufacturers such as Crestron, Extron, Poly, Teams, QSC, Shure, Biamp etc. 
  • Clear understanding of best AV practices and design 
  • Understanding of Avixa standards in installation, rack building and commissioning  
  • Ability to interpret and Understand Construction CAD Drawings   
  • Have a good understanding of construction methods and installation techniques for a variety of AV Products 
  • Work well individually and as a team  
  • Active listening skills- ability to take direction 
  • Strong customer service  
  • Attention to detail 
  • Advance knowledge of:  
  • Audio (DSP, DANTE, AVB, wireless microphones), control, video (DM, XTP, Streaming), video conferencing (Polycom, Cisco, SFB)  
  • In-room scheduling solutions  
  • Video walls  
  • Digital signage  
  • Solid knowledge & understanding of control & audio & video systems design: Crestron, Extron QSC, Polycom, Cisco, Microsoft (MS) Skype for Business (SFB), etc  
  • Any industry related courses, or experience and asset  
  • Avixa CTS, CTS-I, CTS-D or any other manufacturer certification would be considered an asset 

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