Associate Director, Teaching and Learning Technologies

Please contact Alicia Harder ( with any questions about this position.

Job Summary

The Associate Director, Teaching and Learning Technologies within the Centre for Teaching, Learning and Technology (CTLT) provides strategic leadership and domain expertise for the development, implementation and support of integrated learning technology solutions that support teaching and learning at UBC. Through consultation and collaboration, the Associate Director oversees the development and implementation of new learning technology systems and applications for use across the university, ensuring efficient and effective investments that meet teaching and learning needs, align with university priorities, and achieve the desired benefits and outcomes. As part of CTLT's Senior Management Team (SMT), the Associate Director works collaboratively with the SMT to provide strategic leadership for the CTLT, and to ensure connections between the unit’s work in learning technology and in other areas of support for teaching and learning. Together with the Academic Director, CTLT, the Associate Provost, Teaching and Learning, UBC’s CIO, and UBC IT Director, Engagement Services (LT Hub Leadership group), the Associate Director, Teaching and Learning Technologies provides vision and leadership for a centralized, complex learning technology ecosystem at UBC.

CTLT’s values infuse our work, including collaboration, inclusivity, accessibility, and open sharing. Learn more about our mission, values, and position statements:

Organizational Status

Reports to the Academic Director, CTLT. Actively participates as a member of the CTLT Senior Management Team. Works closely with UBC IT and academic leaders across UBC Vancouver and UBC Okanagan, including Provost’s offices and Faculty Dean’s offices at both campuses, UBC Okanagan’s Centre for Teaching and Learning, and senior University administrative staff.

Work Performed


  • Provides strategic leadership and domain expertise for the centrally-provisioned learning technology ecosystem at the institution, ensuring alignment with UBC’s strategic plans, goals, and initiatives as well as those of the CTLT. As part of the LT Hub Leadership group, plans and oversees implementation of learning technology solutions that support excellent, innovative, and inclusive teaching and learning at UBC.
  • Provides oversight of and technical leadership to the selection, procurement, development, delivery, support and evaluation of new and existing learning technology applications and systems at UBC, including but not limited to those that are locally developed, open source and vendor-supported. Creates project charters and ensures objectives are met. Ensures policies and best practices are followed in the areas of privacy, security, inclusivity, and accessibility related to learning technology.
  • Along with other members of the CTLT Senior Management Team, participates in strategic governance and budgeting processes for the CTLT, collaboratively setting the unit’s goals, projects, and budget priorities and ensuring effective collaborations across teams in the unit.
  • Provides leadership for the Teaching and Learning Technologies (TLT) team at CTLT. Leads managers and staff in the understanding of university and unit strategy, goals, and objectives. Translates the strategy of the CTLT SMT into actionable plans, ensuring the overall intention is understood and that outcomes are achieved. Supports and promotes a respectful and inclusive work environment.
  • In collaboration with UBC IT, provides leadership for the Learning Technology Hub, a partnership between the CTLT and UBC IT. Translates the strategy of senior-level learning technology governance groups into actionable plans, ensuring the overall intention is understood and that outcomes are achieved.


  • Develops and reviews budgets for learning technology system and application development projects and ensures they are well managed and in alignment with CTLT, LT Hub, and broader university goals and priorities. Seeks opportunities to increase value and reduce costs on a continuous basis.
  • Participates in UBC governance related to learning technology and learning analytics. May also participate on other university committees as directed by the CTLT Academic Director, or as requested by the Office of the Provost or other university leaders. May represent UBC on committees related to learning technology and higher education outside of the institution.
  • Creates and fosters effective relationships with academic and administrative leaders in Faculties, departments, and UBC central administration at UBCV and UBCO, to ensure learning technology at the University meets academic needs and supports university strategic goals.
  • Creates and fosters effective relationships with leaders and organizations outside the university, such as learning technology leaders in higher education institutions, learning technology standards bodies, and vendors.
  • Stays current with trends and new developments related to learning technology and information technology, with emphasis on learning technology in a large post-secondary institution. 


  • Leads and guides the development of function specific strategies and initiatives that are aligned with the department’s and the University’s strategic goals and long-term plans.
  • Provides technical expertise and oversees the expansion of innovative business solutions, programs and services.
  • Creates and fosters strategic partnerships and influential relationships with senior leaders within UBC IT and the IT broader community.
  • Sources, negotiates, and allocates financial, physical, or human resources to implement and support major projects and programs.
  • Develops and administers budgets for the implementation and support of integrated, cost-effective business solutions.
  • Approves and monitors plans, performance targets and measures for reporting areas.
  • Develops leadership strength in functional areas by coaching reporting leaders and staff in the development of critical competencies and by modeling valued leadership behaviours.
  • Provides career planning advice to staff and creates development plans to help staff achieve their career goals including assigning work which leverages their skills and capabilities and provides them with opportunities for learning.
  • Anticipates and analyzes trends in technology and assess the impact of emerging technologies on the business.
  • Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.
  • Performs other related duties as required.

Consequence of Error/Judgement

Learning technology plays an important role in teaching and learning at the University. The Associate Director plays a key role in the formulation and implementation of learning technology strategic plans in alignment with University priorities and goals as well as those of the CTLT. Failure to align LT strategies with these priorities, or failure to implement learning technology that effectively supports excellent, accessible, and inclusive teaching and learning practices, will negatively impact the teaching and learning mission of the University.

Supervision Received

Works autonomously under broad strategic direction of the CTLT Academic Director, University learning technology governance committees, and senior University leaders.  

Supervision Given

Manages learning technology staff in the CTLT Teaching and Learning Technology Team, as well as the Learning Technology Hub, directly and indirectly through subordinate managers.

Minimum Qualifications

Post-graduate degree. Minimum of eleven years of related experience including at least five years of managerial experience plus four years of specialized experience in the design and implementation of major computer systems, or the equivalent combination of education and experience.

Preferred Qualifications

Post-graduate degree in a relevant discipline. Minimum of 11 years of related experience including at least 5 years of managerial experience plus 4 years of specialized experience in the design and/or implementation of learning technology systems, or the equivalent combination of education and experience. Leadership experience related to teaching and learning technology in a post-secondary setting is strongly preferred.

Demonstrated commitment to equity, diversity, and inclusion (EDI), and to reconciliation efforts as laid out in UBC’s Indigenous Strategic Plan. Experience creating a diverse and inclusive environment that brings together different ideas, experiences, skills and knowledge. Demonstrated understanding of potential ways learning technologies may support or undermine EDI and reconciliation.

Demonstrated ability to recognize and address privacy, security, and accessibility concerns in relation to learning technology.

Creativity and commitment to innovation.

Ability to forecast the projected direction of learning technology in the marketplace and how changes will impact the University and its learning and research environments.

Ability to develop and implement strategic business plans and to conduct budget forecasts, technology forecasts and trend analyses.

Demonstrated good judgment.

Ability to build and maintain strong relationships with key stakeholders.

Strong written and verbal communication skills, including the ability to write technical documents as well as non-technical summaries, and the ability to present clearly to both technical and non-technical audiences on senior-level committees and to executive university leaders.

Proven leadership, management, facilitation, consensus building, negotiation, team building and organizational skills.

Demonstrated ability to work well as part of a team, and to support effective collaborations within teams and across teams within an organization.

Proven ability to effectively facilitate resolution of conflict by identifying underlying differences and resolving conflict openly and empathetically.

Strong problem-solving skills, including probing underlying issues to generate multiple potential solutions and facilitating buy-in.

Ability to proactively anticipate and prevent problems.

Demonstrated capacity for self-reflection; looks back at setbacks and/or failures and identifies and applies key learnings for self and others. Solicits and acts on feedback. Ability to adapt in a continually changing environment.

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